Voip Applications
Our Services
Horizon Mobile/Desktop & Horizon Collaborate
Are mobile apps and soft clients that allow you to connect your office phone to your preferred business device, such as a laptop, PC or mobile phone. It works seamlessly with the Horizon service and mobile client to ensure that you can control your user account and handle calls efficiently, wherever you are. The Horizon Desktop Client provides a new way to interact with Horizon and using existing devices you can reduce the cost of entry to a hosted solution, as well as minimising telephony costs incurred whilst on the move or in different locations.
New features such as Presence and Instant Messaging add to the core Horizon VOIP services and provide an informed way of communicating with your colleagues, as well as giving you a new route to gain immediate responses when it might not be convenient to speak on the telephone.
The Android and iOS Apps enable users to make and receive calls on a mobile device, as well as providing access to key settings for their service. It provides all the same functionality as the desktop client above, with the exception of Click to Dial and Group Chat. This is an ideal bolt-on for users who often work remotely or who are regularly on the move with access to WiFi (e.g. in hotels).
Key Features
- Monitor your favourite contacts’ Presence status to check their availability to take calls or to communicate with you.
- Send an Instant Message to get an immediate response from a colleague when their Presence status tells you it might not be convenient for them to take a voice call.
- Connect customers who use other messaging services to your company so you can quickly communicate with them and build a new route for direct customer support.
- Directly control your user account to implement Call Forwarding, Do Not Disturb or other call features.
Ipecs One
Get work done with iPECS ONE anywhere, anytime
iPECS ONE is a solution designed to optimize all of your business communication needs. Creating a digital workplace has never been simpler than through one application that does it all. Work together seamlessly with your team using advanced tools for calls, chat and collaboration from anywhere, at anytime.
All in One Communications
Handle your calls, messaging and video conferencing all through the comfort of one app. A versatile and user-friendly way to communicate.
Work from anywhere, anytime
Through WebRTC, iPECS ONE allows you to access all of your communications in real time, no matter where your team are based.
Just send a link and anyone can access the client through their browser.
Powerful team collaboration
Work alongside your team from start to finish with iPECS ONE’s collaborative features. With video conferences, group chats and calls as well as simple file sharing, teamwork is prioritized.
Feature-rich call service
iPECS ONE’s call features are supported by iPECS Cloud Call Servers, giving you the best of our cloud platform in one app. iPECS ONE includes all the features you have come to expect from iPECS; call recording, video calls, presence systems and one number service through Open API.
Easy to use
An intuitive interface is just the start of iPECS ONE’s ease of use. A personal dashboard keeps you informed about the data you need to know, whilst global search features allow you to find the data you need quickly, from contacts to individual messages.
Expanded Service with Open Architecture
Integrations with well-known CRMs and Web API, alongside your own company database, allows you to take advantage of all of the systems that your business is used to, including 3rd party client applications.
Connect your successful business with Cloud Voice & Data. Contact us for professional advice
