About
Welcome to Cloud Voice & Data
We are experienced, knowledgeable consultants specialising in supplying phone systems and business solutions that benefit your business through cost reductions, unified billing and a personalised account management service.
We want to be a provider our clients can trust and provide a positive experience for as a ‘life customer’. To grow the company from within by nurturing accounts organically and on recommendation and referral. To be recognised as an award-winning, industry leader by our competitors and suppliers. To become a brand that we, our shareholders, our suppliers, our clients, our community and our families can support and be proud of. For our people to always be honest, hard-working, having fun and making money to support their families, whilst maintaining a healthy work-life balance.
Russell Clarke and Simon Whitney founded the company in early 2019. Having worked together previously and with a combined industry knowledge of 28 years and with a joint vision of a customer centric company providing consultancy based advice using knowledge, trust and problem solving as the main driver of sales along with a company culture of friendship, fun and a genuine work life balance.
USP's
We have 4 key unique selling points that we believe really sets us apart from the rest
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Reduce Costs
High industry rates with low sale margins, Cloud Voice & Data save on average £3,600 per contract.
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Upgrade Tech
As a modern technology company, we pride ourselves on being geeks when it comes to the latest technologies, phones & devices.
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Increase Productivity
With feature-rich systems, software, and applications a review and survey could easily see your workforce maximize productivity.
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Account Management
Our clients are the most important thing to us and will be looked after for life with regular reviews and account health checks.
Customer Experience
As a business we have an obsession to become a true customer company. A company with deeper and more meaningful relationships with our customers, one where we are bench marked for customer satisfaction and renowned for being easy to do business with.
Cloud Voice & Data have over 100 years of combined experience specialising in:
- Simple and complex telephone systems (ISDN, On-Premise, Hybrid and Cloud)
- Contact centre and/or call reporting management
- SME and Corporate Mobile account management (1-1000+ connections)
- Engineering works such as survey, design, build, installations, cabling, comms cabinets/room & networks
- Broadband services; ADSL, FFTC, FTTP, EFM, Dedicated Lease Lines and MPLS
- IT support for both the individual user and/or on premise and cloud hosted servers
- Managed Print
- Office 365, CRM software and integration with telephony
- Cloud storage services
- CCTV & Security services (gates, intruder, intercom and integration with telephony)
- Sign in solutions
- Digital and cloud marketing services
- Energy supply of gas and electric, using our own cost comparison service across all the big suppliers.
Support
All of which will be covered by our superb customer support and account management, in which we will be proactive in managing your account providing quarterly account reviews and regular updates along with a dedicated account manager and direct contact for your account needs.
We have an SLA structure that betters the industry standards and can even provide bespoke SLA’s depending on the requirements. We can offer round the clock maintenance with both on-site and remote technical support.
Billing
Cloud voice & Data will provide you with a true ‘UC’ billing platform, providing several services all on your one bill from us, on our custom built CRM and billing software. Keeping account management and admin nice, simple and convenient for both you and us.
Connect your successful business with Cloud Voice & Data. Contact us for professional advice
